Refunds

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a refund or exchange.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Use our online help form or call us to tell us why you would like a refund. When possible a replacement product will be sent to you instead of issuing a refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us

Exchanges/Replacement Products

We only replace items if they are defective, or damaged, or if the incorrect items were received. Use the help contact form to initiate a replacement.

Need Help?

Contact us using the form on the help page.